Your Customers
The following are just a few of the benefits customers enjoy when dealing with businesses using Accredo:
- If a customer has a payment query, Accredo’s 99 year history and logical structure combined with handy drill down and open details functions means your staff can answer their questions quickly and easily.
- Accredo’s history and drillback makes it easy for your customers to obtain copies of invoices, credits, statements and other documents.
- If an item is out of stock, Accredo provides at a glance the information (if not the goods) your customers need, such as when the item is due in, the number expected, and other details. The back orders functionality allows you to reserve incoming stock and send it to waiting customers as soon as it arrives.
- Accredo lets you email invoices, statements, packing slips and other documents directly to your customers, either as an Adobe Acrobat PDF file for printing or in another format for your customer to import directly into their system.
- Accredo supports the method of payment that suits your customer, whether it be cash, cheque or electronic, payment on delivery, invoice or statement, or any other method you agree on.