System requirements

Network Servers

Specifications required for a Server to run the Accredo Server are dependent on the number of Users, type of network, and other applications running on the network. On opening a Company, Accredo ensures the OS for the Client and Server are a safe combination. If a warning message appears, contact your QSP.

The Accredo application, Online Help, User Guide, and Report Viewer are installed in the Accredo directory when you install the Accredo Server. If the Accredo Server will be a Client, or a Terminal Server, perform a separate installation of the Accredo Client on the Server. Accredo supports Windows Terminal Services.

Recommended minimum Network Server specifications.

	15-User site	4-User site
Processor	Intel Dual Core or equivalent	Pentium 4, or equivalent
RAM	2 GB	1 GB
Hard drive space	4 GB	2 GB
Hard drive speed	10,000 rpm or greater	Whatever is supplied with the machine
Operating System	Windows 2008 Server R2, Windows 2008 Server, Windows 2003 Server, or Windows 2000 Server	Windows 7, Windows Vista (Business & Ultimate), Windows XP Professional, or Windows 2000
Installation media	CD-ROM drive	CD-ROM drive
Network 1GB	1 GB Network card, and Mbit switch	100 Mbit Network card, and 100 Mbit switch

Terminal Server

The OS on the Server must be the same as or later than the OS on every workstation. The Accredo application, Online Help, User Guide, and Report Viewer are installed in the Accredo directory.

Install the Accredo Client on the Server for Terminal Server to run so updates do not require Users to exit Accredo. However, all Users must exit the Client before a new version will copy down. If you have User Access Times configured to force all Users out of Accredo each night, the new version will be available the next morning.

A bug in early versions of Windows XP and 2003 affects programs that perform byte range locking operations (as Accredo does), producing an Error Code 64 message. Microsoft suggest installing SP2 for Windows XP or 2003. Ask the Network administrator to do this. These specifications are minimums for running Accredo as the principal application from Terminal Server. Increase RAM and other specifications if running additional applications.

Recommended minimum specifications for Terminal Server networks running the Accredo Server.

Processor	Twin 2 Ghz Pentium 4 Xeon, or Twin AMD Athlon MP
RAM	2 GB
Hard drive space	4 GB
Hard drive speed	15,000 rpm SCSI or greater Raid 5 or greater
Operating System	Windows 2008 Server R2, Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Citrix Metaframe
Installation media	CD-ROM drive

Workstation Specifications

Recommended minimum specifications for running Accredo on a network.

Processor	Pentium 4 or equivalent
RAM	1 GB
Hard drive space	250 MB
Operating System	Windows 7, Windows Vista, Windows XP Professional, or Windows 2000
Monitor	17" with 1024x768 video resolution
Internet/email	Internet connection, and MAPI compliant email package or access to SMTP mail Server
Installation media	CD-ROM drive
Network	100 Mbit Network cards (if applicable)

Printer Recommendations

The following recommendations apply to printers used with Accredo.

High quality laser printers for reports.
Printers with built-in memory.
Name printers consistently on the entire network.
If purchasing one or more printers, make any purchase based on compatibility with Accredo.
Ensure the most recent version of the printer drivers are installed on the relevant workstation. New printer software can be out of date by the time the printer is installed.

Dot Matrix Printers

Dot matrix printers should be high-speed with drivers for the current Operating System. Depending on the size and type of paper being used, setup custom paper sizes for dot matrix printers. This is often required for paper that is not a standard American size (8 ½ x 8" continuous feed forms).

Contact your QSP for assistance with setting up custom paper sizes.